How your request is handled
We may need to confirm that the information belongs to you before deleting it. If we need more details, we will reply using the email address you provide.
Privacy
Request deletion of your data.
Tell us what personal information you would like PayGap to delete. We will review your request and explain what action we can take.
YOUR PRIVACY
Tell us what to review.
Describe the information you would like deleted. We will reply about the next steps.
Information we may need to keep
Some records may need to be retained for legal, regulatory, fraud prevention or dispute purposes. We will explain any information we cannot delete and why.
Financial provider records
A bank or payment provider may be separately responsible for its own records. We will tell you when a request must also be made to that provider.
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